Customers Don’t Want Another Loyalty App

Customers Don’t Want Another Loyalty App

Loyalty services have evolved quite a lot in the past few years, offering a more interesting, impressive approach in regards to the way consumers acquire specific benefits. Companies in the food industry are doing all they can in order to generate more exposure and...
Rethinking Restaurant Customer Loyalty

Rethinking Restaurant Customer Loyalty

A recent infographic compiled by Deloitte contains some eye-opening statistics about developing and maintaining customer loyalty in the restaurant industry. Perhaps the biggest question a restaurant owner can take away from this research: do loyalty programs really...