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How to get customer feedback and influence positive online reviews

Restaurant owners agree that it is unfair to be judged by so few online reviews. And this one drives you crazy… A bad review from a customer just passing through and happened to have a meal they didn’t like. What about all of your regulars?  They love your food. It’s...
How Important Are Online Reviews

How Important Are Online Reviews

According to a study from ReviewInc that can be found at http://blog.reviewinc.com/2016/01/05/most-effective-advertising-in-2016/, while there are many advertising techniques that work review sites are by far the most important source of information when a customer is...
The Most Effective Forms of Advertising in 2016

The Most Effective Forms of Advertising in 2016

Effective advertising methods range from word of mouth to upgrading your website. As a restaurant, bar, or a chain, it’s vital that you figure out the effective advertising methods to draw in the clientele you’d like to serve. At That’s Biz, we strive to help you...
Tips for Protecting Your Restaurant’s Reputation

Tips for Protecting Your Restaurant’s Reputation

In the digital age, one thing is certain — opinions are closer and easier to read than ever before. Statistics show that 68% of millennials trust online reviews, while only 34% trust television advertising. 8 out of 10 consumers trust online reviews as much as...
The Ultimate Guide to Handling Bad Restaurant Reviews

The Ultimate Guide to Handling Bad Restaurant Reviews

Owning a restaurant brings a lot of new obstacles for any owner to overcome. Sometimes it is finding the right staff, day to day operations and sometimes an obstacle can come in the form of a negative review. It’s a fact of life that there will be positive and...