by Dave Gonynor | Jun 13, 2016 | Uncategorized
Loyalty services have evolved quite a lot in the past few years, offering a more interesting, impressive approach in regards to the way consumers acquire specific benefits. Companies in the food industry are doing all they can in order to generate more exposure and...
by Dave Gonynor | Jun 8, 2016 | Uncategorized
AlixPartners, a leading global business advisory firm, recently published the North American Restaurant and Foodservice 2016 Outlook port entitled, “Tall Orders: Higher Wages and Menu Changes”. The report included some very interesting findings. The US food industry...
by Dave Gonynor | May 12, 2016 | Uncategorized
A recent infographic compiled by Deloitte contains some eye-opening statistics about developing and maintaining customer loyalty in the restaurant industry. Perhaps the biggest question a restaurant owner can take away from this research: do loyalty programs really...
by Dave Gonynor | May 2, 2016 | Uncategorized
A recent report by Deloitte.com entitled “Second helpings: Building consumer loyalty in the fast service and casual dining restaurant sector” contained a lot of useful and intriguing information for restaurant owners about building loyalty among customer. Today we are...
by Dave Gonynor | Feb 22, 2016 | Uncategorized
Successful loyalty programs implement strategies that support your overall business goals and create high perceived value for your customers. Here are two perspectives to consider before building your restaurant loyalty program. Value / Incentive Perspective. Before...