by Dave Gonynor | May 4, 2013 | Guest Surveys
Restaurant owners know that bad Yelp reviews cost business. That’s Biz is providing a free spreadsheet tool to help restaurants calculate the lost revenue from bad online restaurant reviews. Restaurant owners are frustrated by bad online reviews. Potential customers...
by Dave Gonynor | Jan 10, 2012 | Uncategorized
It is important for your customers to be able to find you where they search whether it’s a search engine like yahoo or one of the many restaurant review sites like Yelp. To ensure you’ll be on the first page of those sites, you need to take 5 minutes to...
by Dave Gonynor | Jan 3, 2012 | Uncategorized
As part of a local community, you know every Little Leaguer and PTA soccer mom. It’s hard to say no when they’ve supported your restaurant all these years. What most restaurant owners I’ve worked with find frustrating though is that they rarely see the new faces and...
by Dave Gonynor | Nov 9, 2011 | Facebook Fan Pages
A great looking Facebook profile graphic is important to a Facebook page for the following reasons: 1. It is the image that customers will first notice when looking at your Facebook page. 2. It determines the small thumbnail image that your fans will see in their...
by Dave Gonynor | Oct 12, 2011 | Facebook Fan Pages
The Struggle for Facebook Likes Owners of independent restaurants or franchisees of larger chains are discovering that getting people to find your local Facebook page and then to like your page are more challenging than they thought. Large brands and thousands of...
by Dave Gonynor | Sep 15, 2011 | Uncategorized
The longer I am in business the more I understand that delivering exceptional service, no matter what product or service you may offer, is the most important determinant of long term business success. By making that statement I am not minimizing the importance of...
